DAE Celebrates 20th birthDAE in 2017
Wednesday, February 8, 2017
DAE, the worldwide exchange provider, is ringing in 2017 by celebrating their 20th year in business. The brand launched in 1997 with just two men and a telephone, and has since become the world’s largest independently owned global exchange provider.
DAE now employs 200 people across the globe and is also the most awarded service provider in the industry. From such small beginnings, CEO and co-founder Francis Taylor never thought he would see a 20 year milestone with this company:
“At the start all we had was an idea to provide an outstanding customer experience for owners who had become frustrated and disengaged with the entire exchange process. What we created was a model that centred around the experience of the member at the heart of the transaction. If somebody had said to us in the beginning that we would grow to have 11 offices around the world, look after hundreds of thousands of families and send them on vacation every year, belong to industry associations all around the globe and have a good name, reputation and standing within the industry, I might not have believed them. But here we are.”
DAE offers free membership and very low exchange fees. Over the years, the company has become known for their uncompromised commitment to customer service, ensuring every person they interact with has the best experience possible. From members booking a vacation, to helping resorts and partners, DAE works tirelessly to provide solutions.
Francis Taylor is very proud of DAE’s reputation for their impeccable customer service, and commented that they will be taking time to reflect on their growth over the past 20 years as well as work to introduce new features that will continue to strengthen the company and their brand.
DAE will also be hosting 20 year celebrations in the coming months for their members and industry partners. To learn more about DAE, visit their official website.