Tuesday, July 29, 2014
Palace Resorts, the popular Mexico-based timeshare group, has expanded their destination collection to Jamaica. The recently acquired resort will be named Moon Palace Jamaica Grande and will be located along the coast of Ocho Rios Bay. Before this, Palace Resort member could only travel outside of Mexico through their affiliation with Interval International. [Read more…]
Monday, July 28, 2014
This week DAE Europe introduced a new Welcome Hone campaign. The Welcome Home program is an email campaign used to improve customer satisfaction.
Shortly after a member returns from a trip booked through DAE’s timeshare exchange program they will receive an email. This email will not only welcome a guest back home, but allow them to provide feedback on their experience.
The regional branch of the timeshare exchange company invites members to participate in this new campaign and help improve the brand and their ability to provide a phenomenal vacation experience. [Read more…]
Tuesday, July 22, 2014
In the past year, DAE South Africa, the regional base for the timeshare exchange company, has experienced enormous growth. Since introducing the company’s “award-winning customer service” to South Africa, the regional branch has greatly exceeded DAE’s expectations, especially when it comes to membership numbers.
Compared to last year, in the first six months of 2014 DAE South Africa has increased membership by 82%. As for timeshare exchange rates, DAE South Africa has increased the number of deposited weeks by 136%. [Read more…]
Friday, July 18, 2014
Timeshare resorts and hotels are using Facebook, Twitter, and Instagram to connect with guests. By using social media platforms, hospitality brands are engaging owners and improving customer service. Plus, it’s a great way to advertise their brands.
You too can benefit from social media by earning points towards future vacations. Recently, brands like Starwood Vacation Ownership are using these platforms to thank guests with rewards and incentives. For posting pictures, tweets, or reviews guests now have the ability to earn more rewards. [Read more…]
