Timeshare Owners

This week DAE Europe introduced a new Welcome Hone campaign. The Welcome Home program is an email campaign used to improve customer satisfaction.

Shortly after a member returns from a trip booked through DAE’s timeshare exchange program they will receive an email. This email will not only welcome a guest back home, but allow them to provide feedback on their experience.
The regional branch of the timeshare exchange company invites members to participate in this new campaign and help improve the brand and their ability to provide a phenomenal vacation experience. [Read more…]

In the past year, DAE South Africa, the regional base for the timeshare exchange company, has experienced enormous growth. Since introducing the company’s “award-winning customer service” to South Africa, the regional branch has greatly exceeded DAE’s expectations, especially when it comes to membership numbers.

Compared to last year, in the first six months of 2014 DAE South Africa has increased membership by 82%. As for timeshare exchange rates, DAE South Africa has increased the number of deposited weeks by 136%. [Read more…]

Timeshare resorts and hotels are using Facebook, Twitter, and Instagram to connect with guests. By using social media platforms, hospitality brands are engaging owners and improving customer service. Plus, it’s a great way to advertise their brands.

You too can benefit from social media by earning points towards future vacations. Recently, brands like Starwood Vacation Ownership are using these platforms to thank guests with rewards and incentives. For posting pictures, tweets, or reviews guests now have the ability to earn more rewards. [Read more…]

AMResorts has spread to the beautiful island of St. Thomas with their newest location, The Dreams Sugar Bay St. Thomas Resort & Spa. This will be the 4th resort that AMResorts has purchased in 2014, and the brand’s 13th property.

Unlimited Vacation Club AMResorts took control over the award-winning Dreams Sugar Bay St. Thomas Resort & Spa on July 1, 2014. The company feels that St. Thomas will be a great addition to their resort network and will benefit their current members. [Read more…]