Classic Holidays Wins 5 Industry Awards in Australia

Classic Holidays

Recently, the Australian-based timeshare group, Classic Holidays, received five awards at the 2014 Australian Timeshare and Holiday Ownership Council (ATHOC) Industry Awards.

Held on Australia’s Gold Coast on July 25th, 2014 the ceremony hosted the nation’s top resorts and industry professionals. Awards were provided in a variety of categories including: Sales, Marketing, Resort Management, Customer Service, and Corporate Achievement.

Classic Holidays took home the following awards:

  • Resort of the YearPacific Palms
  • Resort Team of the Year — Tiki Village International Resort
  • Excellence in Customer Service — Lorrelle Barnett, Classic Travel Manager
  • Resort Manager of the Year — Phil Johnson, Vacation Village
  • Corporate Team of the Year — Classic Fulfillment Team

COO of Classic Holidays, Carole Smith shared, “It is an honor for Classic Holidays to be awarded the best in the industry by the ATHOC judges in these prestigious categories. Our staff are extremely dedicated and thrive on creating positive outcomes and experiences to ensure member satisfaction exceeds expectations every time.”

A total of 17 awards were up for grabs amongst 78 nominees, making Classic Holidays’ wins even more impressive. The company attributes this success to their outstanding customer service. Smith continued,

“Because we are a family-owned business ourselves, we treat every Classic member like family, whether they are calling to book a holiday, or arriving at their resort for a week of fun and relaxation. These awards are well-deserved by each of the recipients and the entire Classic Holidays team for consistently raising the bar every year across the industry. To have our Classic Travel Manager, Lorrelle Barnett, presented with the industry’s first Excellence in Customer Service Award truly highlights the standard we are setting as an organization, leading the way in outstanding customer service. Classic Holidays wishes to congratulate all the award recipients on the night, and thank ATHOC for their efforts in putting on a fantastic evening.”

To see the entire list of winners, please visit