Grand Pacific Resorts Partners with Zingle
Tuesday, October 4, 2016
The team members at Grand Pacific Resorts have been able to take advantage of the new opportunity to communicate with timeshare owners and guests with text messaging through their new partnership with Zingle®.
Zingle is a text message service for business that improves satisfaction and optimizes efficiency. Timeshare owners and guests are able to use this service to quickly and easily request towels, housekeeping, and maintenance repairs. They are also able to instantly provide feedback on their vacation experience.
Most owners have said that a text message system is much more convenient than making a call to the front desk. All text messages are routed to a single dashboard so staff members can respond as quickly as possible. Owners also get a confirmation text when their message has been received.
This service is especially appealing to the millennial generation, as they are the generation now purchasing timeshares and also prefer texting over phone calls.
According to Nigel Lobo, chief operating officer of this growing timeshare management company, “As mobile becomes more integrated into the lives of our owners and guests, Grand Pacific Resorts is rising to the occasion by providing our resorts with new tools and resources. Our associates can now service families in a way that matches their communication preferences.”
Find out more about Grand Pacific Resorts and the unique vacation experiences they have to offer on their website.