El Cid Resorts to Reopen Properties on July 1st

El Cid has announced the reopening of their hotels in Cancún-Riviera Maya and Cozumel on July 1, 2020. They will be following the COVID-19 health and safety guidelines of the Federal and State Government in order to best preserve the well-being and health of guests, employees and their families.

Committed to offering the best guest experience with worldwide quality and service, El Cid Resorts have implemented the #AlwaysCommitted protocol program at Hotel Marina El Cid Spa & Beach Resort (Cancun), Ventus at Marina El Cid Spa & Beach Resort (Cancun, and El Cid La Ceiba Beach Hotel (Cozumel), consisting of strict guidelines in quality and hygiene processes. The program is endorsed by POSICheck (Prevention of the Spread of Infection Audit Protocol) by Cristal, a Spanish world-renowned company for certifying the most important hotel chains around the globe.

In addition to the international certification previously mentioned, their hotels are working on the necessary guidelines to obtain the “Certification in Health Protection and Prevention in Tourist Facilities”, issued by the Quintana Roo Ministry of Tourism SEDETUR, which assesses the following criteria:

  • Service and operation areas
  • Lobby
  • Housekeeping
  • Cleaning and sanitization of rooms
  • Laundry
  • Food and drinks
  • Groups and conventions
  • Special areas and services (children’s area, gym, spa, etc.)
  • Pool areas
  • Rest areas
  • Maintenance
  • Measures and Protection of employees
  • Training and awareness to employees
  • Equipment and protection
  • Health status control
  • Transportation of employees
  • Measures to suppliers
  • Measures for allied companies and transportation allies (taxis or transporters)

The benefits that this certification will bring are the implementation of good practices in health safety, the correct definition of hygiene processes and procedures, the development of sanitary discipline in employees, providing certainty and safety at work, and last but not least, increase the trust and loyalty of our clients.

In addition to these important certifications and processes, the World Travel & Tourism Council (WTTC) announced that Cancún and the Mexican Caribbean will be the first destination in America in receiving the “Global Safety Stamp”, due to its hard work on implementing high hygiene and sanitization standards in hotels, airports and tourist attractions.
For more information on El Cid Resorts, visit their official website.