Timeshare news and information for owners, buyers and renters

Friday, April 18, 2014

New Study Shows Americans Are Not Using “Vacation Time” to go on Vacation

Americans need vacations more than ever. As work hours increase and schedules are completely booked, time off from the daily routine is essential. Vacation is a time to relax and rejuvenate. However, in 2014 many Americans are using this time to simply catch up.

A recent study conducted in Ocean City, Maryland showed that residents are using vacation time to run errands, attend doctors’ appointments, and make home improvements. Results had shown that up to 70% of participants are using at least some vacation time on these activities.

Compared to most workers around the globe, Americans statistically receive the least amount of paid time off from work. The fact that they are using this small amount of time to attend appointments, rather than relax, can only result in a more stress.

Ocean City, MD mayor Rick Meehan commented, “We have discovered the public is using vacation days for activities like doctor appointments or home improvement projects instead of leisure and fun. Now, more than ever, people need to put the vacation back into their vacation days, and we hope they consider visiting our beautiful beach town this spring and summer.”

Results had shown that 30% of residents polled took time off work to schedule appointments with maintenance workers (plumbers, electricians, etc.), while 16% spent their time doing house work.

“The American idea of a vacation day is in need of a serious makeover,” continued Meehan.

TheTimeshareshareAuthority.com invites you to use your vacation time to actually take a vacation. While many timeshare owners are using their annual week, there are still many Americans who are not. With the timeshare resale market, it’s easier than ever to purchase a timeshare and take affordable yearly vacations.

For those unsure about making the switch to vacation ownership, we suggest a timeshare rental. Even if you can only take a weekend away, it’ll be worth it!

For more information on Ocean City’s study, visit OCocean.com.

Thursday, April 17, 2014

RCI Wins 9 ARDA Awards from 2014 ARDAWorld

RCI-Timeshare-ExchangeRCI, the global leader in timeshare exchange, received not one, not two, but nine awards at last week’s ARDA Awards gala.

As mentioned previously, the annual gala was hosted on Wednesday, April 9, 2014 at the Bellagio in Las Vegas. Awards were presented in 70 different categories, including 16 ARDA Circle of Excellence (ACE) awards.

The RCI team took home three of these prestigious awards, including the ACE Customer Service: Industry Partner award. The company is extremely excited to take home this particular award, as RCI has a core focus on delivering quality customer service to their members.

President of RCI Gordon Gurnik shared,

“We are ecstatic to once again take home the ACE Customer Service Award. Customer satisfaction is our number one priority at RCI, and we are committed to listening to, engaging and servicing our customers in whatever way is most convenient and accessible for them. Whether helping a customer online or on the phone, RCI®vacation guides consistently provide prompt, friendly service and assistance to make it easy to book amazing vacations all over the world.”

The organization is consistently working to improve their customer service team and technologies. This year, they introduced such innovations as their “Click to Chat” services on RCI.com. This interactive help tool provides direct access to the RCI customer service team, which is available to members during business hours.

Tara Bergeron, RCI’s Manager of Business Development, received the ACE Spirit of Hospitality Award. Bergeron came to RCI with an impressive resume, filled with industry experience. In particular, the ACE award recognized her contribution in the implementation of RCI’s Online Tour Generation program. Bergeron also works with RCI’s affiliated brands to educate their members about timeshare exchange and RCI.

Later in the evening, Amy Self accepted the ACE Volunteer of the Year Award. Self accepted the award as a member of the RCI team involved with the ARDA LEAPS Leadership Development Task Force. This one-year program is a great tool for industry professionals in various management roles. The program works to educate and develop these employees into future leaders.

“On behalf of everyone at RCI, we’re thrilled to have won nine ARDA Awards today,” continued Gurnik. “This impressive collection of awards stands as a testament to the great work being done throughout the company from graphic design, advertising and marketing campaigns to video production and mobile app development. We will continue working on behalf of our subscribing members and affiliates, and we’re excited to help make timeshare the preferred choice of travelers everywhere.”

To see the entire list of ARDA Award Winners, visit ARDA.org.

Tuesday, April 15, 2014

Unlimited Vacation Club Reveals Latest Updates to Dreams Tulum Resort

Unlimited Vacation Club (UVC) by AMResorts has announced the completion of renovations at the Dreams Tulum Resort & Spa.

Located in Riviera Maya, the Dream Tulum Resort is a luxury oasis for timeshare owners and guests. Named after the Tulum ancient ruins, located just a few miles away, the resort offers elegant suites, gourmet dining, and a full service spa.

During the renovation, UVC redesigned 222 guest rooms and suites. All rooms were updated with new furniture, new LED Televisions, LED lighting, and refurbished bathroom suites. Updated bathrooms now feature new cabinets, modern showers and Jacuzzi bathtubs. The décor was also updated to reflect a more modern resort experience.

Even more exciting features were added right outside these units. During the remodel, 44 Deluxe and Junior Suite Garden View rooms were transformed into “Preferred Club Swimout” rooms. These preferred rooms provide direct access to a private pool on each suite’s patio area.

In addition to the guest room updates, the resort also remodeled the Sky Sports Bar & Lounge, the resort gardens, and grounds area. As a popular relaxation area, the Sky Sports Bar has been remodeled to include new LED HD televisions and a more modern décor. The Lounge Bar has also been update to reflect a more modern style.

This was not the only exciting news to come from UVC. They resort group also announced that in May 2014, a selection of Deluxe Garden View, Junior Suite Garden View, Preferred Club Deluxe Swimout, and Preferred Club Junior Suite Swimout rooms will become Adult-only areas. This particular section of the resort will be in a secluded area, providing the perfect location for an adult getaway.

For information on buying and renting Unlimited Vacation Club timeshares, visit SellMyTimeshareNow.com.

Monday, April 14, 2014

Wyndham Vacation Ownership Wins 16 ARDA Awards

Last week’s ARDA World conference concluded with the annual ARDA Awards gala. Wyndham Vacation Ownership (WVO) cleaned up, receiving 16 ARDA awards.

The ARDA Awards Gala, hosted on Wednesday April 9, is an annual event to celebrate the leaders in the timeshare industry. Awards were presented in 60 different categories, including 12 ARDA Circle of Excellence (ACE) awards. The ACE Awards are given to the best of the industry. Awards such as the ACE Spirit of Hospitality, Women on Their Way, and Customer Service awards are just some of the prestigious honors.

Wyndham Vacation Ownership took home 16 awards, including the ACE Innovator Award. Recognizing Wyndham as one of the most innovative companies in the industry, the ARDA ACE Innovator Award is one of the event’s most impressive honors.

Wyndham’s innovative practices for 2014 include the successful launch of WVO Mobile Technology Initiative (MTI). With MTI, the WVO sales department can now use iPads to help owners and customers. In 2014, Wyndham distributed over 3,000 iPads across their dozens of timeshare resorts.

President and CEO of WVO Franz Hanning said,

“We are honored to receive these coveted industry recognitions, including the ACE Innovator Award — they are a true testament to our commitment to excellence as demonstrated by our hardworking associates each and every day. Our company’s success is a direct result of the achievements of our associates who always strive to deliver exceptional customer service by fostering a culture of continuous innovation and engagement.”

To see the full list of ARDA award winners, visit ARDA.org.

Friday, April 11, 2014

The Registry Collection Forms Partnership with Adventures by Disney

Adventures by DisneyThe Registry Collection, the leading luxury timeshare exchange program, has just entered into an agreement with Adventures by Disney®. This upscale travel program from Disney allows ordinary travelers to visit extraordinary destinations. From Cambodia to Costa Rica, travelers will enjoy a comprehensive travel experience complete with planned tours and activities.

With this new partnership, members of The Registry Collection can use their exchange privileges to book these exciting vacations. Through Adventures by Disney, members will have the chance to visit some of the world’s most sensational travel destinations.

The Registry Collection global VP Gregg Anderson commented on the new partnership, saying,

“Adventures by Disney is a perfect fit as our newest Collection Partner, and we are thrilled to have them on board. We have seen a growing desire for experiential travel options from luxury consumers, and Adventures by Disney fits that bill. The level of service they provide to travelers, who come back raving about their trips, matches the type of meaningful and memorable vacation experiences we aim to provide to each of our member families.”

Since their founding in 2005, Adventures by Disney has grown to offer 29 travel itineraries in 24 countries. All trips include upscale accommodations, dinning, and activities for adults and children. Disney takes care of everything, so families can relax and enjoy their vacation.

Senior VP and general manager of DVC and Adventures by Disney, Ken Potrock said, “We’re excited to be The Registry Collection’s newest Collection Partner, bringing our unique Adventures by Disney vacations to more and more guests around the globe. This is another great example of how the relationship between Disney and RCI benefits members and guests with exciting new vacation options.”

We are equally excited to see this division of the Disney Vacation Club (DVC) creating new partnerships and relations. We look forward to see what Disney will do next with this unique travel program.

Thursday, April 10, 2014

RCI “Win Your Dream Vacation” Sweepstakes

rci win your dream vacationRCI, the world’s largest timeshare exchange company, has announced their latest sweepstakes, Win Your Dream Vacation.
With summer right around the corner, now is the perfect time to start planning your next vacation. While there are thousands of timeshare rentals available on sites likeResortRentals.com, wouldn’t it be great to win one for free?

With RCI’s latest sweepstakes, you can. All RCI members and travelers are invited to “Dream it. Share it. Win it.” and win a grand prize vacation. Enter now through June 18, 2014 to win the trip of a lifetime.

With the recently designed RCI.com, you’ll have the chance to create your dream vacation and share it with family and friends. Each time you share your vacation, you’ll enter for a chance to win the vacation or a variety of other travel related prizes. The more you share the more chances you’ll have to win.

In celebration of RCI’s 40th anniversary, RCI will award 40 prizes throughout the Win Your Dream Vacation contest. The grand prize “dream vacation” will be a customized vacation package valued up to $25,000. Remaining prizes will allow travelers to plan and enjoy a dream vacation of their own.

The “Dream it” theme is a great chance for travelers to get excited about travel. By planning the ultimate vacation, they’ll have the chance to explore all the possibilities available to vacationers through RCI. In this step of the contest, guests can choose their dream destination, type of vacation, and who you want to bring along.

Next you can “Share it”. Each time you share, not only will you gain an additional entry, but you’ll be helping children around the world. Once they reach 250,000 shares, RCI has made a pledge to donate $20,000 to Christel House International, a program for the world’s impoverished children. This non-profit organization is working to break the cycle of poverty by supporting underprivileged children with education, nutrition, and support.

To enter the Win Your Dreams Vacation sweepstakes, visit RCI.com . The grand prize winner will be selected during the last week of June.

Tuesday, April 8, 2014

Palace Resorts Receives AAA Diamond Ratings

Palace Resorts has announced that three of their resorts have received the honor of the AAA Diamond Award. The Moon Palace Golf & Spa Resort, Beach Palace, and Le Blanc Spa Resort received these awards this week based on a series of evaluations and ratings from AAA trained inspectors.

The 78th annual awards were presented at the Le Blanc Spa Resort in Cancun by Tony Perrone, AAA Manager of Mexico. When the AAA Awards are assigned, a resort can receive a rating for one to five diamonds. To evaluate the candidates, AAA inspectors will randomly visit the resorts unannounced in order to experience a true guest experience.

AAA Manager for Mexico, Tony Perrone shared, “AAA is honored to recognize these three properties with the Four and Five Diamond Awards. Each property truly exemplifies exceptional service, attention to detail and luxury for the most discerning of travelers. The ratings reflect the property’s commitment and passion to continue exceeding the expectations of its guests”.

The Le Blanc Spa Resort received the highest rating with a Five Diamond Award. Only one-third of 1% of the 30,000 included in this year’s ratings received this prestigious honor. The Le Blanc Spa is Palace Resorts’ adults-only, all-inclusive resort. With luxurious accommodations and amenities, we expect this will not be the last Diamond Award for Le Blanc Spa.

This is the second year that the Cancun-based Moon Palace Golf & Spa Resort has received the Four Diamond Award. The resort is segmented into three distinct luxury sections, providing something for everyone. Within the resort you’ll find the Moon Grand, Nizuc, and Sunrise offering a combined 2,457 timeshare condos. Whether guests choose an ocean view or golf course view, everyone can appreciate the beauty of the entire resort. Guests can also access Moon Palace’s long list of amenities including the private beach, glamorous pools, and the golf course. The resort also has a variety of water activities including a “dolphinarium”, FlowRider® simulator, kids club, teen lounge, and nightclub.

Last but not least, Beach Palace received its first AAA Four Diamond Award. As a timeshare resort perfect for travelers of all ages, the resort offers everything from rooftop pools with a swim-up bar to an outdoor movie screen for kids.

Executive VP for Palace Resorts, Gibran Chapur said, “Each of the properties has invaluable and very personal characteristics that are recognized once again with these awards. We are very pleased to receive this honor, which commits us to continue to offer the same quality of service at each resort to our current and future clients.”

To learn more about AAA Diamond Ratings, visit AAA.com.

Monday, April 7, 2014

RCI Introduces the Newly Redesigned RCI.com

RCI-Timeshare-ExchangeRCI, the world’s largest timeshare exchange company, has redesigned their travel website RCI.com. Now, consumers can easily browse, reserve, and exchange their timeshare week on the reimagined site. RCI shares, “The new RCI.com makes planning your vacation almost as fun as the actual trip.”

President of RCI, Gordon Gurnik states,

“Already the world’s most visited vacation exchange website, RCI.com now offers a more engaging and customized experience that will keep visitors coming back to our site. Through its expanded travel guide-style content and enhanced functionality, the new RCI.com addresses travelers’ growing demand for more resources and information to help plan each aspect of their vacation—making the process simple, engaging and fun.”

The website, which already attracts over 48 million visitors per year, was redesigned with a dual focus on both RCI members and non-members. Now the site is not only a great place to book and exchange timeshare weeks, but a full-service vacation planning center.

Gurnik continued, “The new site is full of content that demonstrates the wonderful experiences available through vacation ownership and RCI membership, and showcases the quality of RCI’s affiliated resorts. The website is now an even more beneficial marketing tool that affiliates can use to promote the benefits of the vacation ownership and exchange lifestyle.”

The new, expanded content includes information about things to see and do while vacationing. Now vacationers can learn more about their favorite travel destinations from around the world.

Design details such as images and video were also updated. After 40 years in the industry, RCI has collected a great selection of photographs and video content to share on the new site. Before the redesign, RCI only shared these pictures within their member magazine, Endless Vacation®. Both pictures and articles from this award winning publication can be seen throughout RCI.com.

For RCI members, the experience is even better. Once a member logs in, their homepage is now personalized with current membership details such as their points balances and reservation information. Through navigating the portal, members will see that overall the site is much more user-friendly and helpful. The new RCI.com will even suggest trips and travel destinations for members based on past vacations.

Both RCI and their affiliated resorts are looking forward to how their members react to the new RCI.com. To visit the site for yourself, check out RCI.com.

Friday, April 4, 2014

Interval International and Marriott Vacation Club Renew Contract

Marriott Vacation Club 30th AnniversaryMarriott Vacation Club has renewed its longtime contract with Interval International, a leading timeshare exchange company.

Under the direction of Interval Leisure Group, Interval International has grown to become one of the largest exchange networks in the world.

The relationship was first established in 1990. Over the past 24 years, both Interval and Marriott’s timeshare inventories have grown substantially. Marriott Vacation Club (MVC) now offers 53 resorts to Interval members. In exchange, Marriott owners can now trade their week with Interval to travel to over 2,900 resorts worldwide.

Chairman, President, and CEO of Interval Leisure Group, Craig M. Nash shared, “For more than 20 years, Interval has been proud to partner with such a well-respected industry leader. We appreciate the ongoing opportunity to provide Marriott Vacation Club owners with our valuable benefits and innovative technology, and to further our longstanding corporate relationship.”

The renewal of this partnership also allows Marriott owners and Interval International members to utilize more travel amenities. Many Marriott timeshares offer perks such as private beaches, luxury pools, and more. Interval International provides the 415,000 Marriott owners with special travel offers including golf packages, restaurant discounts, and last minute deals.

President and CEO of Marriott Vacations Worldwide, Stephen P. Weisz added, “We know that we can count on Interval to continually enhance the high-quality services the company provides to our owners and members. Our mission is to consistently exceed expectations, and Interval’s commitment to achieving this is equally unmatched.”

The renewal of the Interval contract is just one of the exciting things happening for Marriott Vacation Club. In their 30th year, MVC is celebrating their anniversary with a variety of fun events and sweepstakes. As mentioned previously, the largest of these sweepstakes, 30 Ways to Celebrate, is now open. Everyone is invited to enter once a day to increase their chances of winning one of 30 amazing prizes.

To enter, visit MarriottVacationClub30.com.

Thursday, April 3, 2014

Holiday Inn Club Vacations Introduces 1st Timeshare Resort in Virginia

Holiday Inn Club VacationsToday, Holiday Inn Club Vacations has announced the opening of its newest timeshare resort in Williamsburg, Virginia.

The new resort will be Holiday Inn Club Vacation’s 11th location, and the first in Virginia. The Williamsburg resort will be conveniently located near all of the historic colonial attractions that the area is famous for.

CEO of Orange Lake Resorts, home to Holiday Inn Club Vacations, Don Harrill shared,

“Families are always on the lookout for vacation destinations where they can spend time together experiencing interesting and fun places that build lasting memories. All the villas have been redesigned and we have added upscale accommodations and new amenities at the Holiday Inn Club Vacations at Williamsburg Resort to deliver exactly what our owners and guests are looking for when it comes to a family-friendly resort offering.”

The Holiday Inn Club Vacations resort in Williamsburg will feature 130 timeshare villas. Buyers and renters may choose from a selection of one- and two-bedroom villas ranging from 682–1,100 square feet.

The resort will also offer a variety of amenities such as indoor and outdoor pools, mini golf, fitness center, and a bowling alley. Dinning will include a quick-service market and Starbucks® coffee.

Senior VP of Americas Holiday Inn® Brand Family, Heather Balsley commented, “The leisure market continues to grow twice as fast as the business market, and we’re able to capitalize on this by further expanding the Holiday Inn Club Vacations brand in top leisure destinations across the U.S.”

Although Williamsburg, VA has always been a top travel destination for families, it has only recently become a popular timeshare spot.

Balsley continued, “The Holiday Inn Club Vacations at Williamsburg Resort property offers spacious villa accommodations with access to many local attractions making it a strong addition to the growing Holiday Inn Club Vacations brand portfolio.”

Current Holiday Inn Club Vacations members can travel to the resort through an exchange program or IHG Rewards. Check back with TheTImeshareAuthority.com to learn more about the timeshare brand’s newest resort.

    About the Timeshare Authority

    Jason Tremblay, Founder and CEO, Sell My Timeshare NOW, LLC

    Jason Tremblay's The Timeshare Authority is a timeshare blog offering a wealth of tips and information on timeshares, fractionals, condotels, vacation ownership, and travel.