Marriott Vacation Club’s Global Owner Services was honored as the “Contact Center of the Year” at the Fourth Annual Stevie Awards for Sales & Customer Service.

Each year the Stevie Awards for Sales & Customer Service recognizes exemplary sales associates, call center professionals, and customer service departments around the globe; this year considering more than 500 submitted entries in naming the winners.

Ron Essig, vice president, global owner products and services for Marriott Vacation Club International, says, “Being recognized as the ‘Contact Center of the Year’ is a great honor and a wonderful acknowledgment of the daily commitment our Owner Services Associates in Salt Lake City put forth. The formula for our success continues to be our relentless focus on customer service”

Marriott Timeshares Has Long Been Synonymous with Quality Customer Service

This is not the first Stevie award for Marriott Vacation Club International (see: Marriott Vacation Club Earns “Stevie”). In 2003, 2006, and 2008, Marriott timeshare earned the award in the “Best Customer Service Organization” division and in 2007, they were honored as “Best Sales Organization”.

Marriott Timeshare has long been recognized as a leader in providing top quality timeshare resorts and exemplary customer service. Marriott was one of the first hoteliers to enter the timeshare industry, and today, services more than 400,000 timeshare owners worldwide.