Timeshare, Hotels and Travel after Hurricane Irene
Monday, August 29, 2011
Here is a list of various updates and information available at this time:
Timeshare and Hotel News
Coastal North Carolina timeshares with updated information include:
A Place at the Beach resort in Atlantic Beach, which is open to owners and guests. Contact them at (252) 247-0906.
Barrier Island Station-Duck and Ocean Pines resorts remain closed to owners and guests at this time. The staff is onsite assessing the properties and making any necessary repairs. These resorts both anticipate being open for check-ins by Wednesday, August 31 at noon. Call the SPM Resorts corporate office with any questions at (843) 238-5000.
Outer Banks Beach Clubs I & II are still cleaning up from the storm. The resort hopes to be back up and running by Tuesday, August 30 at noon. The power and phone lines are out at the main office, so if you have any questions, please call the SPM Resorts corporate office at (843) 238-5000.
The Ocean Club on Smuggler’s Beach is open to owners and guests. Should you have any questions regarding this resort, contact them at (508) 398-6955.
In New York City, most guests or timeshare owners at West 57th Street by Hilton Club and The Hilton Club left the city prior to Hurricane Irene reaching the area. Hilton Vacation Club is instructing club members with upcoming August reservations to contact a Club Counselor if they need to arrange cancellation details.
Marriott Hotels and Marriott Vacation Club International announced that its properties along the Eastern Seaboard prepared for the storm, except in areas where evacuation was ordered, in which case, Marriott complied. Marriott posted notice on its website stating that generally, cancellation fees were being waived “for guests holding confirmed reservations at the hotels that are or will be affected by the storm. However, hotels reserve the right to make this decision on a case-by-case basis.”
Travel News
AirTran, American, Continental, US Airways, United, Delta, JetBlue, and Southwest have suspended ticket-change fees for passengers scheduled to fly to or from many cities along the East Coast over the weekend and early next week.
If your travel plans involve any form of public transportation, use of ferries, bridges, toll roads, tunnels, etc. along the eastern seaboard and south into Virginia and North Carolina, assume you should call first to confirm that the systems are operable and travel routes are open.
Above all else … remember to call ahead before you travel and be patient with the weary individuals on the other end of the line, knowing they are likely serving many callers and answering endless numbers of questions.
