Timeshare

Silverleaf Resorts, a resort company, issued information about the state of Silverleaf’s Texas timeshare resorts following hurricane Rita.

Silverleaf Resorts issued a press release yesterday following hurricane Rita. The Dallas-based company manages two properties on and around the Gulf Coast of Texas, Silverleaf’s Seaside in Galveston and Silverleaf’s Piney Shores Resort, located in Conroe Texas, north of Houston.

Though all four Silverleaf timeshare resorts in Texas escaped with minimal damage, the release also states that significant revenue was lost, due to a temporary suspension of timeshare sales as well as the mandatory evacuations throughout the area.

The entire text of the release can be found at:

 http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20050926005619&newsLang=en

This author finds it encouraging that resort companies are trying to keep people informed about changing conditions at timeshare resort locations. This trend may be construed as more evidence that the timeshare industry is moving away from a pattern of obfuscation and is responding to real needs of timeshare owners.

In New Orleans, flooding resumes while tornadoes spawned by hurricane Rita damage parts of Louisiana and Texas.

Still in the Gulf of Mexico, hurricane Rita has downgraded to a category 3 storm, but is still capable of causing considerable damage to the vulnerable Gulf Coast. High winds, sea swells and rains are already threatening recovery efforts in New Orleans, and a number of Texas communities including Houston, Port Arthur, and Galveston are concerned about the impact this storm will have.

The vast majority of Galveston residents have been evacuated successfully, but mayor Lyda Ann Thomas plans on remaining in town until the hurricane passes. Though most people are confident that Galveston’s seawall will divert any seawater that pours over it, this optimism is tempered by the fact that Galveston is vulnerable to hurricane damage in ways that few other cities are. The worst natural disaster in American history occured in 1900, when a hurricane killed thousands of people and virtually obliterated the island of Galveston. The city’s seawall was built thereafter in order to thwart future hurricanes, but many experts question the seawall’s efficacy as a last line of hurricane defense.

With hurricane Katrina still fresh in everyone’s minds, more residents are willing to evacuate in the path of a new hurricane. Mayor Thomas expressed gratitude over successful evacuation efforts. In particular, letting evacuees bring their pets with them has made “all the difference in the world”. This development comes on the heels of hurricane Katrina, when people were told by rescue workers that pets could not be brought along. In New Orleans, many residents opted to stay with their pets, regardless of life-threatening consequences.

Hurricane Rita is expected to make landfall north of Houston by Saturday morning.

With winds in excess of 165 MPH, hurricane Rita is closing in on the Gulf Coast of Texas, and may damage areas already devastated by Katrina.

The latest report from the National Hurricane Center indicates that hurricane Rita has been upgraded to category 5. This hurricane’s winds exceed 165 miles per hour. The storm is approaching the Gulf Coast of Texas, and landfall is expected by Saturday morning. Galveston, Texas residents and visitors alike are evacuating, as this island city is especially vulnerable to hurricane damage.

Earlier this week, hurricane Rita passed between the Florida Keys and Cuba. Key West homes and businesses reported minimal damage, and the bridges connecting the keys were still structurally sound follwing the storm’s departure.

The Timeshare Owner’s Blog will be following this storm closely over the next several days. For the latest developments on this hurricane, visit the National Hurricane Center at: http://www.nhc.noaa.gov/.

Here are some resources to find online information about resorts, hotels, and timeshares damaged by hurricane Katrina.

Cleanup and rescue efforts along the Gulf Coast of the United States are proceeding as smoothly as can be expected. However, only in the past several days have we been able to get a clear picture of the scale of the devastation.

Lodging Econometrics, a Portsmouth, New Hampshire-based organization founded in 1995, collects information on hotel properties. While no hotel/timeshare companies are mentioned by name, some alarming figures and facts can be found at http://www.lodging-econometrics.com/site/news/Katrina/KatrinaRelease.htm.

Marriott has been more forthcoming than most other hotel companies, though it has received some criticism for its policies regarding cancellation fees. In a release dated September 2, 2005, Marriott stated:

“Cancellation fees for individual (non-group) bookings at hotels directly affected by the hurricane, or in areas experiencing mandatory evacuations, are being waived for arrivals through October 1.”

Considering that most hotels should be undergoing repairs until April 1 of next year, this statement seemed to indicate that guests with reservations at these hotels from October through April were being charged a cancellation fee, since the hotels in question will almost certainly remain uninhabitable throughout this time. Marriott may have changed this policy since then, as recent releases from Marriott do not mention cancellation fees. Though this issue does not apply to most timeshares, consumers are advised to watch out for added costs regardless of which company runs their home resorts. All things aside, Marriott has done a great job of keeping the public informed, and you can find more information on Marriott properties affected by Katrina by going to http://marriott.com/news/detail.mi?marrArticle=101556.

If you own timeshare in an area affected by Katrina, I would strongly suggest that you attempt to make contact with your home resort immediately if you have not already done so. Only your home resort can adequately answer any questions you have about fees, special assessments, repairs, and conditions in the areas surrounding the resort.