DAE

In the past year, DAE South Africa, the regional base for the timeshare exchange company, has experienced enormous growth. Since introducing the company’s “award-winning customer service” to South Africa, the regional branch has greatly exceeded DAE’s expectations, especially when it comes to membership numbers.

Compared to last year, in the first six months of 2014 DAE South Africa has increased membership by 82%. As for timeshare exchange rates, DAE South Africa has increased the number of deposited weeks by 136%. [Read more…]

DAE Egypt, the regional office of the premiere timeshare exchange company, has established a new affiliate within their region.

While DAE as an organization is rapidly expanding through the Middle East, Northern Africa, and Europe, the latest partnership for DAE Egypt is with the Signée Destination Club. The Signée Destination Club was established over 20 years ago and currently has over 40,000 members. Signée resorts include luxury properties in Egypt, Turkey, Dubai, and Lebanon.

Signée Destination Club is excited to bring this exchange opportunity to their members. Chairman of Signée Co. for Resorts Marketing and Management, Khalid Al Nayal shared,

“We are pleased to be joining with DAE Egypt to deliver an even greater product to our members,” said Mr Al Nayal. “Signée Destination Club members will have access to DAE’s extensive network of vacation exchange options, opening up a world of travel to other outstanding destinations.”

Regional Managing Director of DAE Egypt, Ahmed Adel Saleh said,

“DAE Egypt will provide our award-winning services to Signée Destination Club members for all their holiday exchange needs. Having a local office and local staff who know the region will allow DAE to provide the very best customer care and vacation advice to their members. This also means new and exciting destinations will be added to the DAE inventory for our worldwide network of members to exchange into – with luxurious resorts situated in places like Istanbul, Beirut, Dubai, and Sharm El Sheikh. As a global company we are continuing to expand our great range of choice and improve availability for our members in the world’s most desirable destinations.”

For more information, visit DAElive.com.

This week DAE launched the DAE “Award of Excellence” program. The new program will be used to recognize DAE-affiliated resorts that provide exceptional customer service.

DAE’s Gold Coast Head Office in Australia will work to implement the awards program, as it will begin with resorts in Australia and New Zealand. After the initial launch, the program will expand to affiliated resorts around the world.

DAE CEO Francis Taylor shared,

“DAE has worked in consultation with our resort partners in Australia and New Zealand to create an innovative reward program that aims to lift the standard of customer service throughout the industry. We’ll be working closely with all our resorts to introduce the ‘Award of Excellence’ from this week, and throughout the duration of the program over the next 12 months.”

DAE will use guests to distribute the awards. The guest will be notified of the award when they arrive and asked to give the award to an employee who has made their stay memorable. DAE will also provide prizes to those resorts and employees who provide the best customer service throughout the year.

Taylor continued,

“DAE’s ‘Award of Excellence’ is all about encouraging staff to create a resort experience that customers will always remember for going above and beyond expectations. As the timeshare industry’s Best Customer Service Provider, DAE understands the importance of excellent customer service and rewarding those frontline staff who are crucial in delivering great holiday experiences to timeshare owners all around Australia and New Zealand.”

Last week DAE hosted their inaugural golf tournament in Taupo, New Zealand. The event was deemed a great success by organizers, players, and guests.

The DAE invitational 45-Hole Golf Classic featured 5 days of friendly 9-hole tournaments and attracted 70 players. Both local and international guests participated, creating a diverse group.

Overall, DAE was extremely pleased with the event. DAE’s Regional Manager of Australia and New Zealand, Gary Fog said, “The inaugural DAE Golf Classic exceeded all expectations in terms of what we set out to achieve — to provide new and exciting experiences for our members to travel to beautiful tourism destinations like Taupo.”

Due to the tournament’s success DAE shared that they will host the tournament again next year.

Fog added, “We have surveyed all of the players and DAE members who took part in the tournament, and will be taking their suggestions on board as we plan for an even better event in 2015.”

The golf tournament is just one of many ways that DAE is working to promote tourism and the vacation ownership industry.

“Our aim in hosting this event in Taupo in May was to bring added tourism benefits to the region. Most importantly, all the feedback received had everyone agreeing the tournament week was great value for money. The shorter 9-hole games allowed our DAE members visiting from Australia or other parts of New Zealand to explore the Taupo region during their stay, with many enjoying river cruises, and art and cultural activities outside of playing golf,” said Fog.

DAE partnered with the Taupo Golf Club and two local timeshare resorts to host the event. As DAE is an award-winning timeshare exchange company, the Lake Edge Resort and Lakeside Villas timeshares were happy to help. Rick Martin, Tournament Organizer and Chairman of Lake Edge Resort said he very pleased with the success of the tournament and is looking forward to next year.

Martin commented,

“Our initial concept was a low-key competition but as soon as DAE came on board the whole thing just took off. The fantastic support of everyone at DAE made the event the success that it was. A great aspect of the tournament was that DAE members were able to mingle with local nine-hole players over the week, and some locals even volunteered to act as tour guides outside of the golf. With DAE confirming their support for 2015 I know that we will have a bigger and better tournament next year.”

For more information, visit DAElive.com.