dial an exchange

Dial An Exchange Adds New Affiliated Resorts in China

Dial An Exchange, one of the world’s top timeshare exchange brands, has added new exchange options for its members in the emerging timeshare market of China. Three new resorts in the country’s northern regions will be debuting on DAE China’s exchange network, promising greater access to Chinese vacations for DAE members around the globe. [Read more…]

DAE China Fundraises for Education Charity

DAE China Fundraises for Education Charity

DAE China Raises Money for ChairtyToday, DAE China announced in a press release that they have fundraised over $4,000 for a local charity.

DAE China partnered with Pacific Sunrise for a philanthropy event to raise money for the Pearl Retrieving Project, an organization that helps underprivileged high school students to continue their education.

Since their founding in 2004, Pearl Retrieving Project has helped over 40,000 students to continue to learn through educational services.

This particular fundraiser, “Relay of Love, Youth Carry On”, was a charity sales event hosted at the Hui Da Business Park located in Shanghai. In total, the charity event fundraised $4,200.

Head of DAE China, Yang Chen saw the occasion as a chance for DAE China to support an organization which has such a positive impact on their local community. With the Pearl Retrieving Project, DAE China’s contribution could actually be felt within the community, and possibly educate students that may one day work for the company.

DAE China and Guests at Relay of Love

“When business is expanding, social responsibility also grows,” shared Mr. Chen. “DAE is a company that not only measures success by the number of members we have, but how we can make a difference to those members’ lives and the lives of others.

“DAE China strives to give back whenever possible, and we call upon more enterprises and individuals to do the same. We’d like to see more positive energy dedicated to building a better community as a whole.”

As the vacation ownership demand continues to grow in China, we expect to hear more about DAE China and their positive impact on the timeshare industry.

For more information, visit Daelive.com

DAE Group Timeshare Exchange Continues to Make News with Growth and Expansion

DAE Group Timeshare Exchange Continues to Make News with Growth and Expansion

James Mulvaney, DAE Timeshare Exchange
James Mulvaney, new Chief Information Officer for DAE Timeshare Exchange

Which timeshare exchange and vacation services company is in the news most often? These days, it seems to be Dial An Exchange, the DAE Group. This week the company announced the appointment of James Mulvaney as the new Chief Information Officer for DAE.

DAE Group CEO, Francis Taylor, speaks to Mulvaney’s appointment, saying, “We are fortunate to have a knowledgeable, passionate professional with 25 years in the IT industry join our team as we move into new markets and expand our capabilities. We are delighted to welcome James Mulvaney as the Chief Information Officer for the DAE.”

Describing James Mulvaney’s new role as both strategic and operational, Taylor adds that Mulvaney will focus on “practical innovation to position DAE as a global leader in information systems.”

James Mulvaney has extensive experience in strategic communications that reaches across several industries, including vacation ownership and timeshare. Mulvaney says, “I am very excited to become a permanent fixture in the timeshare industry and to work with one of the leading organizations in the market. My role will be to develop a professional, efficient, and communicative department, centered around Information Services (IS), rather than physical technology.

Elaborating, Mulvaney explains, “Primarily my team will deliver business aligned information services and contemporary solutions to benefit DAE internally, as well as improving the user experience for industry partners and members.

“This will involve assessing and removing constraints associated with traditional technology, while simultaneously establishing new systems that enable DAE’s business growth.

“Cloud Computing, particularly Software-as-a-Service (SaaS) will become the key component of Information Services Delivery, and ultimately play a core role in DAE’s global expansion strategies.

“My goal is to develop DAE’s IS department as a “Centre of Excellence” that leads by example to DAE and the wider industry, and, most importantly, helps it continue as a fun and attractive organization to work with.”

Dynamic growth and advancement has been the best way to describe all that is happening at DAE recently. And with the new appointment of James Mulvaney, it looks as if the exciting developments and changes are only going to continue.


What Is Up With Dial An Exchange Timeshare and Vacation Exchange?

What Is Up With Dial An Exchange Timeshare and Vacation Exchange?

What timeshare exchange company is in the news more than Dial An Exchange ? It’s not as if the company is new on the scene. Dial An Exchange has been part of the timeshare and vacation exchange industry since 1977, starting out with a few vacation units in Waikiki. Dial An Exchange, it seems, uses a two-ingredient recipe that is turning out a very satisfying timeshare and vacation exchange product for the consumers, the resorts, and the homeowners associations (HOAs) with which it works.

Over the years, Dial An Exchange has grown and expanded its offerings and services. Now servicing over one million timeshare owners, including some 450,000 direct members, Dial An Exchange works with thousands of resorts worldwide. But what makes Dial An Exchange so distinctive in the vacation exchange services it provides?

First, Dial An Exchange does not utilize the typical affiliation model for timeshare exchange. Ingredient One of the Dial An Exchange success recipe is the fact that consumers can take advantage of the DAE timeshare exchange without being a paying member. Offering a free membership level, DAE permits members to exchange timeshare, paying only an exchange fee upon confirmation. Members can deposit their weeks and then have up to three years to make their exchange.

Vacation Exchange Online … Where Consumers Want It

Recognizing that online is where travel plans and accommodations are made, Dial An Exchange makes it easy for vacationers to browse live resort availability online at any time and to execute their entire vacation exchange online, even putting resort weeks ‘on hold’ while they make their final decisions and plans. Among many other benefits offered is the option for owners to buy bonus weeks at reduced prices made available exclusively to owners.

And the second ingredient in the Dial An Exchange success story is superior customer service, whether that service is rendered to members, homeowners associations or affiliated resorts. With eleven worldwide offices, DAE is focused on having a responsive presence in all parts of the globe. And when you realize that 50 percent of the company’s membership growth is member referral, you know you are talking client care services that really work.

Susan Friedline, Director, Business Development for Dial An Exchange, says, “It’s great to hear excellent feedback from our members, and when a resort wants to add value to their ownership, we’re a great solution. As our industry matures, it is becoming more critical to add choice, innovative solutions and personalized service to satisfy the changing needs of today’s vacation owners. We are dedicated to fulfilling these needs by creating new services and products to resolve industry challenges.”

The result: DAE is now the world’s largest privately owned timeshare and vacation exchange provider.

Recent news from Dial An Exchange on The Timeshare Authority blog: