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Diamond Resorts timeshare company announced this week the completion of a securitization involving the issuance of $93.6 million of investment-grade rated securities. Diamond Resorts International® is a global hospitality and vacation ownership brand, headquartered in Vegas, Nevada. The company has more than 220 branded and affiliated resorts in 28 countries throughout the US, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australia, and Africa.

You can read the Diamond Resorts media release below or on the company’s website at http://www.diamondresorts.com/news.aspx

Diamond Resorts International® Completes $93.6 Million Securitization Of Vacation Ownership Receivables

Diamond Resorts International® announced today that it has completed a securitization involving the issuance of $93.6 million of investment-grade rated securities. The issuance was completed through Diamond Resorts Owner Trust 2013-1 and is comprised of $88.6 million of A+ rated vacation ownership loan backed notes and $4.9 million of A rated vacation ownership loan backed notes. The notes have interest rates of 1.95% and 2.89%, respectively, for an overall weighted average interest rate of 2.00%. The advance rate for this transaction was 95%.

“We are very pleased with the completion of this securitization and the terms that were achieved. It reflects the excellent quality of our vacation ownership receivables, and the strength of our hospitality management and vacation ownership businesses,” said David F. Palmer, President and Chief Executive Officer, Diamond Resorts International®.

The transaction was completed in reliance upon Rule 144A and Regulation S as a placement of securities not registered under the Securities Act of 1933, as amended, or any state securities law. All of such securities having been sold, this announcement of their sale appears as a matter of record only.

Aspen National Collections has announced a new service to help timeshare HOAs (homeowner associations) keep in touch with their timeshare owners. Although many of Aspen’s services are related to collections from timeshare owners who are late in making annual fee payments or other types of delinquencies of payments, many of the challenges of collections are actually eliminated or diminished by simply improving communications. Aspen recognizes that when resorts, timeshare HOAs and timeshare owners have more effective lines of communication,  everyone benefits. 

Below is Aspen’s most recent media release:

Aspen to assist timeshare resort HOAs in obtaining proxies

Timeshare collection pros offering new service: automated, out-bound calls to owners reminding them to return proxies.

Buzz Waloch, from the timeshare resort industry’s premier collection agency, Aspen National Collections, recently announced their latest service: Aspen is now offering to make automated calls to remind timeshare owners or members to return their proxies for a nominal fee. In addition, Aspen will provide the resort with any updated phone numbers obtained during the process.

“My associate, David Combs, and I attended a timeshare board members’ meeting last fall. One prevalent topic was how difficult it is to communicate with owners who are dispersed over a wide area,” says Waloch. “I mentioned that at Aspen, we often use our auto-dialer under the auspices of our ‘Resort Services’ division to leave recorded messages for thousands of people at a time for a very low price. Using an automated system costs a fraction of what it takes to make individual, dialed calls. Plus a timeshare owner receiving a simply-phrased reminder to ‘please remember to return your resort proxy by such-and-such date’ usually recognizes it as a service to them. Owners will particularly appreciate the cost savings when compared to making time-consuming phone calls or sending expensive mail.”

Waloch and Combs say that their auto-dialer is traditionally used by Aspen collectors to call owners who are delinquent in paying their maintenance fees. “Regardless of the message, it’s a really cost-effective way for resorts to increase their contact with their owners,” says Combs. “Resorts that use the system to collect unpaid annual fees recover the minimal expense of using the dialer pretty much right away. Typically, an owner receives a bill in early fall, plus maybe a series of reminders. But for some reason, getting a phone call from a collection agency gives them a greater sense of urgency.”

About Resort Services, a division of Aspen National Collections

Resort Services is the consumer contact division of Aspen used to call homeowners or timeshare resort members prior to their falling seriously behind in making a payment. As of late, the service is also being offered to remind homeowners to send in their proxies. Aspen National Collections is a national agency with specialized expertise in consumer debt collections for companies involved in timeshare or vacation ownership resorts. Professional collectors are carefully trained in reminding owners/members of the value of their vacation purchase. They are skilled at performing their work in a firm, assertive manner, while adhering to Aspen National’s commitment to high ethical standards. Aspen customizes collection programs to fit the resort’s needs and prides itself on working every account to the fullest. For more information, contact Buzz Waloch at 1-888-855-5333, (760) 840-9678, [email protected] or David Combs at 1-800-283-2797, 1-970-250-6592, [email protected]. Visit AspenNational.com for more information and to subscribe to the series, “Aspen Tips for Better Portfolio Management.”

Clive Daniel Home, known throughout the timeshare and vacation ownership industry for its design, decor, and refurbishment of many beautiful hotels, timeshare resorts, and vacation clubs, has announced a contract to handle refurbishment of a prestigious south Florida country club clubhouse. Below is the design firm and furnishing retailer’s recent announcement to the media.

Clive Daniel Home Contracted as Design Firm for Sabal Springs Clubhouse Refurbishment

Clive Daniel Home, (www.clivedaniel.com) the Naples, Florida premier home furnishings retailer, and its hospitality design division, the Lubner Group, has been contracted as the design firm to handle the clubhouse refurbishment for Sabal Springs Golf & Racquet Club.

Located in North Fort Myers, Florida, Sabal Springs Golf & Racquet Club is an active 55+ community consisting of 768 single-family homes. Amenities include tennis, golf, shuffleboard, a billiards room, fitness center, pool and hot tub. The owners of the property declared ownership of their homeowners association on August 24, 2012.

After the clubhouse redesign is completed, the new Sunset Grille at Sabal Springs will be open to the public starting December 1, 2012, for dinner, Sunday brunch, large and small parties and catered events. Chef “J” of Chef “J’s” Bistro in Cape Coral, will open the new restaurant, anticipated to be a significant asset to the community.

According to Nancy Woodhouse, IDS, VP of Design & Product Development for Lubner Group and lead designer on the project, her team has directed the update of the clubhouse restaurant, bar redesign and dining area plus the multi-purpose event room, which seats 60 guests. New furnishings will be installed for the reception area, main and small dining area and bar. “We are also providing all flooring and installation, window treatments and specifications for renovations, painting, lighting, ceiling, wall features,” she added. “The entire project was completed in about 50 days.”

Bob Pontbriant, President of the Sabal Springs Board of Directors, stated, “The Lubner Group was selected after interviewing a number of designers because of the knowledge, experience, attention to detail and vision of their designer, Nancy Woodhouse, and her ability to work within our budget.”

Clive Daniel Home’s parent company, the Lubner Group is internationally respected for its hospitality and commercial design work, providing purchasing and design services for commercial and shared-use properties such as timeshare resorts, hotels, fractional ownership and private residence clubs plus developers of high-rise condominiums and single-family communities in North America and abroad. Dan Lubner can be reached at 239-292-3717.

The Indianapolis based customer service team of Bluegreen Vacations (Bluegreen timeshare) is honored for delivering outstanding customer service. Read their press release below to find out  how Bluegreen timeshare  Indianapolis implemented a 5-year plan to help them realize this goal.

Bluegreen Vacations Wins Gold Stevie Award in the 2012 International Business Awards